Lakeshore punchout not working for some employee

Issue: Some employees can start a punchout, but others are not. Primarily ones in a specific workflow are not able to start a punchout.

Solution: Lakeshore has a 100-character limit for the buyer cookie xml tag. Microix buyer cookie character length has a possibility of being a length of 458.

To accommodate Lakeshore 100-character limit, customer may have to shorten the value used by the Workflow ID and/or Vendor ID to help reduce the overall cookie value to 100 characters.


Microix Buyer Cookie Information
Length
Company ID
NPS Number
Database
Name
Email
Address
Workflow ID
VendorID
Microix Max Length
453 + 5 Delimiter
4
8
100
255
26
60
Length based on sample data
48 + 5 Delimiter
0000
NPS00000
MWFMData
101
Lakeshore

Creation date: 10/26/2022 1:57 PM      Updated: 10/26/2022 2:10 PM