Microix Resources
Access to recorded Microix WFM demos, brochures etc.
For instant access to
Microix guides, recorded videos, brochures etc, please use this link Resources (microix.net)
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Microix Knowledge Based Articles
Here
is a link to KB articles which includes the following categories below.
KB Articles: Microix
Help Desk - Knowledge base
Microix Support Department
(An active support (M&S) plan is
required)
Business Hours: 9:00
am – 7:00 pm ET (Monday to Friday) excluding holidays
Toll Free: 866-MICROIX
(642-7649) Ext. 1
Can join a session via https://simplehelp.microix.com/customer
Submit a support ticket by sending an email to support@microix.net
Please note: Support is not prepared to answer questions related to implementation or training. You will be re-directed to your Microix Reseller/Consultant.
Microix Sales Department
Access to Sales related KB Articles -Sales - Knowledge base
Send an email to sales@microix.net for the below:
- Preview/Demonstration at no cost (15-30 minutes to review the Microix Modules you currently own)
- Implementation and Training (Request a Quote) If your Microix WFM system was never implemented in the past or need to start all over again, send an email so we can have your Microix Reseller/Consultant provide you with a quote.
- Post Training (Request a Quote) For Refresher Or If New To The Organization: Send an email so we can have your Microix Reseller/Consultant provide you with a quote.
Microix User Manual
Here is the link to the latest user manual which can be downloaded and saved as a PDF file. The Microix user guide will introduce users to the concepts and procedures of creating and approving documents via the workflow process. Do note that it is not a step by step guide on implementing or training on the software since the software is highly customizable based on each organization’s unique business process.
User Manual: Workflow Modules (microix.info)
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