Why can’t we access the Microix Modern software anymore if we are self‑hosted/on‑premises?

A: Your Microix Support & Maintenance Plan may have expired. When the plan is inactive, all users lose access and will not be able to log in to the software. Please email sales@microix.net so we can forward your inquiry to our accounting team to verify your renewal status, process payment as soon as possible, and update the renewal invoice main contact so our records remain current.